HVAC Entry Level Service Technician 

Company Information: Ameritemp Group
Ameritemp Group has been serving Chicagoland and surrounding areas since 1995. We are a family owned and operated business that believes in providing quality work so customers become long term clients. 

Job Information:
We are looking for a highly motivated technician to become a part of our team. You will be starting out as a maintenance technician conducting preventive maintenance service checks. As your skills increase you will be eligible to move into a Service Technician position. To qualify you should have completed HVAC training or have at least one year experience as an HVAC service experience. If you are ready for a career with a well-established company that will provide continuous training and growth opportunities then we want to hear from you! 

Position Summary: To provide the highest quality heating and cooling maintenance to both commercial and residential customers according to company standards. 

Required Qualifications: 

• Completion of HVAC training or 1 year service experience required. 
• Universal EPA Certification 
• Valid driver's license and insurable driving record 
• Ability to read and interpret wiring diagrams and blueprints 
• NATE Certified or obtain within 1 year of employment 
• Must pass drug screen and background check​

Benefits: 
Medical Insurance, Dental, Vacation, Paid Holidays, Retirement Plan 401K, Company Vehicle & Gas Card, IPass, Tablet, along with ongoing training to enhance your skills and industry knowledge 
​Join the team of Experts and realize your full potential.
Ameritemp Group is an Equal Opportunity Employer.

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HVAC Commercial Service Technician

Company Information: Ameritemp Group
Ameritemp Group is a family owned and operated Heating, Ventilating, and Air Conditioning (HVAC) contracting and service company who has been servicing the Chicagoland and surrounding areas since 1995

Job Information:
Exhibit proficiency in servicing, troubleshooting and cleaning of heating, cooling, & refrigeration equipment and related (i.e., forced air, hydronic, split systems, package units, make up air and exhaust systems, controls, and automation).

Job Duties:
• Build strong customer relationships; build knowledge and understanding of new and existing customer needs/expectations.

• Provides preventive maintenance on heating and cooling systems.
• Troubleshoots units that are not working and replaces parts that are defective.
• Performs related work as assigned.
• Repairs refrigeration, air conditioning, heating, control systems, and humidity and temperature control systems.
• Troubleshoot and repair all electrical and mechanical components of HVAC equipment.
• Provides startups and troubleshooting for a variety of commercial HVAC systems, meets with customers, evaluates their needs and makes recommendations.
• Troubleshooting, diagnosis, and repairing of commercial/ industrial air conditioning and multi-zone heating and cooling systems.

Qualifications:

• 5 years’ service experience specific to Commercial and Industrial HVAC/R.
• Refrigeration experience such as: ice machines, walk-in coolers/freezers, reach-ins, etc.
• EPA Universal Certified.
• High school diploma/GED.
• Strong knowledge of HVAC, troubleshooting, repair, and maintenance.
• Knowledge of basic electricity and electrical and control systems.
• Ability to read, understand, and work from blueprints, specifications, and schematics.
• Ability to work independently, demonstrate initiative in servicing customers and maintaining positive customer relations.
• Valid driver's license and insurable driving record 
• Must pass drug screen and background check​

​Additional Skills Desired:
• Successful completion of a trade/vocational school or equivalent work experience.
• Chiller/Boiler experience helpful.

Benefits: 
​Medical Insurance, Dental, Vacation, Paid Holidays, Retirement Plan 401K, Company Vehicle & Gas Card, IPass, Tablet, along with ongoing training to enhance your skills and industry knowledge ​
Join the team of Experts and realize your full potential.
Ameritemp Group is an Equal Opportunity Employer.

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Field Generator Technician/Diesel Mechanic

Company Information: Ameritemp Group
Ameritemp Group has been serving Chicagoland and surrounding areas since 1995. We are a family owned and operated business that believes in providing quality work so customers become long term clients. 
Job Summary
To deliver the highest level of customer service through continuous improvement.
Under minimal supervision, the Diesel Technician is responsible for the diagnosis, repair, reconditioning, overhaul and maintenance of customer and company equipment and components.
Responsibilities and Duties
Administrative:

• Prepares accurate and complete service reports and turns them in on time,
• Prepares inspection and appraisal reports,
• Correctly charges work to appropriate work order segments,
• Communicates effectively with Shop Coordinators and Shop, Managers to ensure problems, nature of repair, and status of repairs are understood and followed up on,
• Identifies and resolves problems in a timely manner,
• Gathers and analyzes information skillfully
• Strives to continuously build knowledge and skills
• Follows instruction, responds to management direction
• Maintain confidentiality

Technical:

• Cleans, repairs, reconditions, and maintains equipment and components.
• Prepares, inspects, and operates machines prior to delivery
• Removes, disassembles, assembles, and installs components and parts
• Orders replacement parts ensuring that parts orders are correct and complete at the time of order
• Services and maintains equipment sold and/or owned by the company
• Tests, measures, and adjusts engine and machine systems and components
• Diagnoses and troubleshoots machine and engine malfunctions and failures
• Analyzes customer repair and maintenance requirements
• Keeps up to date with developments in tooling, technologies and systems
• Uses safe working practices and follows all company safety requirements
• Maintains a clean and organized work area
• Performs maintenance activities on new and rebuilt/repaired equipment
• Makes recommendations as to repairs meeting warranty criteria
• Makes parts replacement decisions assuring optimum economic reusability
• Provides direction, training, mentoring and guidance to support service technicians.

Qualifications and Skills

• High School Diploma or GED
• Graduation from an accredited technical school in diesel engine and generator repair preferred
• Four years in heavy equipment, engine or electric power generation system repair
• Position requires someone who can work well with minimal supervision.
• Good customer communications, both oral and written.
• Computer skills required.
• Valid driver's license and insurable driving record
• Must pass drug screen and background check
• An individual who is outgoing, aggressive and has excellent customer service skills.

Computer Skills:

• Basic ability to search for and enter data into a computer, read, compose, and send emails. Ability to type service reports.

Language and Reasoning

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations

PHYSICAL DEMANDS

• Stand, walk, sit, use hands / fingers to handle or feel, reach with hands and arms, talk and hear
• Must be able to lift up to 50 pounds
• Must have the following vision requirements: Close vision, distance vision, color vision, peripheral vision, depth perception, ability to adjust focus
• Ability to lift, pull and push 50 lbs.
• Stand for 3 hours, squat, kneel, climb, and/or lay down to work on equipment.

Additional Skills Desired: • Successful completion of a trade/vocational school or equivalent work experience.

Benefits: Medical Insurance, Dental, Vacation, Paid Holidays, Retirement Plan 401K, Company Vehicle & Gas Card, IPass, Tablet, along with ongoing training to enhance your skills and industry knowledge. Join the team of Experts and realize your full potential.
Job Type: Full-time
Ameritemp Group is an Equal Opportunity Employer.

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Delivery Driver

Company Information: Ameritemp Group
Ameritemp Group has been serving Chicagoland and surrounding areas since 1995. We are a family owned and operated business that believes in providing quality work so customers become long term clients. 

Job Description:
Pull, load, and deliver customer purchases and rental equipment in a friendly, timely, safe and efficient manner. Greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service. Responsible for all other duties as assigned. 

Job Requirements:
Valid Commercial Drivers License (CDL) Required. Requires morning, afternoon and evening availability any day of the week. Ability to apply basic mathematical concepts such as adding, subtracting, multiplying, dividing and knowledge of weights and measures. 

Understand and respond appropriately to basic customer and employee inquiries. Read, write and communicate using English language sufficient to perform job functions. Ability to operate store equipment in assigned area.

Ability to read maps, follow specific delivery directions and instructions, determine cost efficient routes and time efficient scheduling of deliveries. 

Qualifications:

• Valid driver's license and insurable driving record 
• Must pass drug screen and background check​

Ability to follow instructions:
Ability to move throughout all areas of the store; sales floor, receiving and the outside perimeter of the store. Ability to work in both inside and outside environmental conditions. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. Meet physical qualifications for CDL or non-commercial driver's license as appropriate.

Education:   High School Diploma or Equivalent

Experience:  2 Years

Benefits: 
Medical Insurance, Dental, Vacation, Paid Holidays, Retirement Plan 401K, Tablet, along with ongoing training to enhance your skills and industry knowledge 
​Join the team of Experts and realize your full potential.
Ameritemp Group is an Equal Opportunity Employer.

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Rental Coordinator

Company Information: Ameritemp Group
Ameritemp Group has been serving Chicagoland and surrounding areas since 1995. We are a family owned and operated business that believes in providing quality work so customers become long term clients. 

Job Description:
This position is responsible for providing administrative support to the Rental department.  Duties will include, but not be limited to:  maintaining sales and marketing materials, generating sales reports, working with sales team, screening incoming customer inquiries and interfacing with all areas of the organization.

Essential Job Functions:

• Account correspondence.
• Follow-up on details necessary after sales calls with sales managers for assigned accounts
  • Literature requests
  • Prepare and submit account profiles.
• Follow up with customer to ensure on time delivery and equipment condition.
• Prepare reports as required.
• Generate requests for literature samples, follow-up and tracking.
• Maintain sales call report binder.
• Liaison between rental sales & customer service.
• Enter Rental Agreements in computer.
• Other projects as assigned.

Requirements:

• Ability to develop a rapport and understanding at all levels to get problems solved and needs met.
• Demonstrated ability to make decisions, develop plans and procedures, implement, monitor and complete tasks.
• Excellent time management and communication skills.
• Intermediate to advanced Microsoft Excel & Power Point skills. 
• Ability to work with minimum supervision.

​Working Conditions: 
Working conditions are normal for an office environment.

Benefits: 
​Medical Insurance, Dental, Vacation, Paid Holidays, Retirement Plan 401K, along with ongoing training to enhance your skills and industry knowledge 
Join the team of Experts and realize your full potential.
Ameritemp Group is an Equal Opportunity Employer.

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Service Dispatcher
At Ameritemp Group  we believe in doing what’s right for our customers and our employees. We offer the stability of working for a national industry leader but we also treat our people like family. Our team is made up of the very best, and we provide ongoing training, support, and opportunities for unlimited professional growth.
​Dispatcher
The Dispatcher handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one-call resolution. The successful candidate must have experience dispatching service calls in air conditioning or a service related business. The dispatcher will be responsible for assisting in day-to-day operation of the center, including:
• Dispatching service calls and laying out schedules
• Answering incoming phone calls from customers and other office duties as assigned
• Maintaining good customer relations and ensuring that all calls meet Ameritemps’ standards
• Handling and resolving a variety of customer concerns, complaints, and questions by phone, email, and in-person (questions may include billing inquires, technician ETA, scheduling issues, and general company product and service questions)
• Resolving problems by clarifying issues, researching, exploring answers/alternative solutions, implementing solutions, and escalating unresolved issues
• Maintaining customer records by updating account information
• Communicating with customers on the status of service calls
• Performing outbound calls to schedule preventative maintenances and tune-ups
• Ensuring that customers are contacted in a timely manner to schedule preventative maintenance
• Working with General Manager to ensure that capacity demands are met
• Continually maintaining working knowledge of all company products, services, and promotions.
The qualified candidate must have a high school diploma or equivalent (post-secondary education preferred), reliable transportation, previous customer service experience, excellent interpersonal skills, exceptional verbal communication, and strong computer software skills. Team work is a priority and the Customer Service Specialist must be willing to work with and assist co-workers as needed, in addition to working occasional overtime and weekend hours as required.
All employees must be able to pass our background check criteria
Working Conditions: 
Working conditions are normal for an office environment.
Benefits:
We are proud to offer competitive salary and benefits which include: 
​Medical Insurance, Dental, Vacation, Paid Holidays, Retirement Plan 401K, along with ongoing training to enhance your skills and industry knowledge and long-term career opportunities.
Join the team of Experts and realize your full potential.
Ameritemp Group is an Equal Opportunity Employer.